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Managed Services

Managed Services are the modern alternative to old-school computer break-fix services. Managed Services focus on proactive monitoring and management of computers instead of waiting for devices to fail and then scramble to fix them. It’s a philosophical change in the way that businesses manage there computer desktops, servers, network and IT infrastructure.

ACP IT Managed Services are the practice of outsourcing customer's IT management responsibilities and functions as a strategic method by defining SLAs, with better manageability and enriching user experience. This includes various support and lifecycle build/maintenance activities. Our Managed Services have brought flexibility, cost-savings, and efficiency throughout our customer base.

Managing Infrastructure, Resources & Assets, Analysing Crucial Pieces of Data, Assessing, Monitoring and Observing Networks & Systems providing Continuous Support to ensure smooth functioning of business operations so that you could go ahead with all your important business decisions. You need Managed Services that transforms your network operations enabling higher levels of performance.

Annual Maintenance Contract Services

ACP IT has a team of experienced engineers and partnership with OEM’s like IBM, Lenovo, Cisco, Microsoft, SOPHOS, Commscope-Ruckus, Cambium…etc. We can provide back to back support from OEM’s portfolio with a value added annual technical support from ACP IT.

Managed Resources

ACP IT provides onsite support with skilled engineers to manage day to day IT operations for clients. The Backend Team of ACP IT which includes skilled consultants and subject matter experts, to give support to various engineers posted onsite on various locations & various technologies.

 

They are also capable and responsible to handle the complicacies which may arise due to heterogeneous environment, change management request, project management, compliance ensuring service delivery.

Network Assessment

A network assessment is a detailed report and analysis of your company's existing IT infrastructure, management, security, processes, and performance. The purpose of the assessment is to identify the opportunities for improvement and get a comprehensive view and current state of your existing network - Wired & Wireless.

The benefits of a network assessment are many, aimed at creating value for your organisation. Some of the benefits are as follows-

 

  • Network Resilience - more efficient data centre networks provide you with a platform to quickly and easily provision existing and new services.

 

  • Cost Savings - modern, efficient and converged networks result in lower operating and support costs as well as a long term reduction in capital expenditure.

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  • Improved Management - consistent network management across the entire network infrastructure results in improved ability to support and monitor the various elements, reducing overall complexity.

 

  • Improved Performance - enhanced network capacity, along with accelerated application performance and availability combine to provide users with improved quality of experience when connecting to applications over the network

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